Terms & Conditions

Welcome to Élever. These Terms & Conditions govern your use of our website and the purchase of products from Élever. By accessing our website or placing an order, you agree to be bound by the terms outlined below. Please read them carefully before using our services.

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General

Élever is an e-commerce lifestyle brand offering clothing, jewellery, bags, and accessories. All products and services provided through this website are subject to these Terms & Conditions.

Élever reserves the right to update, modify, or replace any part of these Terms & Conditions at any time without prior notice. Continued use of the website following any changes constitutes acceptance of those changes.

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Eligibility to Use

By using this website, you confirm that you are at least 18 years of age or accessing the website under the supervision of a parent or legal guardian.

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Product Information

We make every effort to display product details, descriptions, and images as accurately as possible. However:

• Actual colours and finishes may vary slightly due to lighting, photography, or screen resolution.

• Product measurements may have minor variations.

Élever does not guarantee that all product descriptions or other content on the website are error-free.

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Pricing & Payments

• All prices listed on the website are in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise.

• Prices are subject to change without prior notice.

• Payments must be completed in full at the time of placing the order.

• Élever does not store or process debit/credit card details. Payments are securely handled by authorised third-party payment gateways.

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Order Acceptance & Cancellation

• An order is considered confirmed only after successful payment and order confirmation.

• Élever reserves the right to cancel or refuse any order at its discretion, including but not limited to cases of pricing errors, stock unavailability, or suspected fraudulent activity.

• Orders once placed cannot be cancelled unless explicitly stated in our Shipping & Returns Policy.

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Shipping & Delivery

Shipping timelines, charges, express shipping options, delivery attempts, and re-shipping charges are governed by our Shipping & Delivery Policy. By placing an order, you agree to the terms outlined in that policy.

Élever is not responsible for delays or issues caused by third-party courier partners.

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Returns, Exchanges & Re-shipping

All return, exchange, and re-shipping conditions — including eligibility, timelines, and applicable charges — are governed by our Returns & Exchange Policy.

A re-shipping and handling charge of INR 200 per shipment may apply in certain cases, as outlined in the policy.

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Intellectual Property

All content on this website — including images, designs, logos, text, graphics, and branding — is the exclusive property of Élever and is protected by applicable intellectual property laws.

Unauthorised use, reproduction, or distribution of any content without prior written consent is strictly prohibited.

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User Conduct

You agree not to:

• Use the website for any unlawful or unauthorised purpose

• Attempt to disrupt or interfere with website security or functionality

• Provide false, misleading, or incomplete information

Élever reserves the right to restrict or terminate access if these terms are violated.

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Limitation of Liability

Élever shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or the purchase of products, including delays, delivery issues, or third-party service failures.

Use of the website and products is at the customer’s own risk.

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Third-Party Services

Our website may contain links to third-party websites or services. Élever is not responsible for the content, policies, or practices of such third parties. Engagement with third-party platforms is at your discretion.

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Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in India.

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Contact Information

For any questions related to these Terms & Conditions, please contact us at:

Email:  customercareelever@gmail.com